Generator Servicing & Maintenance
Suffolk & East Anglia
Midas has been maintaining diesel generators since the day we opened in 2000. Every machine on our hire fleet is serviced, tested and documented in-house at our Suffolk workshop. Now we are making that same level of care available to generators we did not supply, whether you own a single standby machine or run a fleet across multiple sites.
If you have a diesel generator that needs a service, a repair, or a regular maintenance agreement, we can help. We work with generators from all major manufacturers, treat every machine with the same attention we give our own fleet, and provide written documentation of everything we do.
Services We Offer
Annual and Interim Services
A standard generator service covers the mechanical and electrical systems that determine whether your machine starts and runs reliably when it needs to. This includes:
- Engine oil and filter replacement
- Fuel filter and air filter replacement
- Coolant check and top-up
- Drive belt inspection
- Battery condition test
- Control panel and alarm system check
- Visual inspection of all hoses, cables and connections
- Full written service report
We recommend annual service for standby generators in low-use applications, and more frequent servicing for machines running in prime or continuous power roles, typically every 500 hours.
Maintenance Contracts
For businesses and farms that cannot afford the cost of a generator failure, a planned maintenance contract removes the uncertainty. We agree on a service schedule, quarterly, bi-annual or annual, depending on your machine’s usage and criticality, and you have access to our 24/7 support line as part of the agreement.
Maintenance contracts work particularly well for:
- Agricultural operations relying on standby power for livestock, irrigation or drying
- Industrial and manufacturing sites with mission-critical standby power installations
- Healthcare and care facilities where a generator failure is not an option
- Construction sites with long-term generator installations
Emergency Repair
Generators fail at inconvenient times. When yours does, we will respond as quickly as we can. Our engineers carry common parts for JCB, Himoinsa and Pramac machines, and we have workshop facilities in Suffolk for work that cannot be completed on site.
Load Bank Testing
A generator that starts when you test it manually may still fail to deliver a full load when called upon in an emergency.
Load bank testing applies a controlled electrical load to the machine to verify that it can produce its rated output. We recommend annual load bank tests for all standby generators, and they are often required for insurance compliance and BS 7671 obligations.
Ask us about adding a load bank test to your service contract.
Brands We Service
We have particular experience with JCB, Himoinsa, Pramac and FG Wilson generators – the same manufacturers we buy for our hire fleet. We also service machines from other manufacturers; contact us to confirm compatibility before booking.
Service Contracts and Generator Sales
Every diesel generator Midas sells comes with the option of a tailored service contract. If you have recently purchased a machine from us, or are considering doing so, ask about bundling a maintenance agreement into your purchase.
It protects your investment, keeps the warranty valid and means the same team that built and commissioned your machine looks after it going forward.
Why Choose Midas for Generator Servicing?
- ISO 9001:2015 certified - quality management system independently audited
- 25+ years of generator expertise - same team, same workshop, same standards
- In-house workshop in Suffolk - not subcontracted, not sent away
- Full written reports on every service and repair
- 24/7 support included in maintenance contracts
- Experience across industries - agriculture, construction, marine, standby power
Frequently Asked Questions
How often should a diesel generator be serviced?
As a general guide, standby generators should be serviced annually or every 500 hours of operation, whichever comes first. Prime power generators that run more frequently need servicing every 500 hours or every 6 months. We will advise on the right schedule for your specific machine and application.
Do you service generators you did not supply?
Yes. We service third-party machines from most major manufacturers. We work extensively with JCB, Himoinsa, Pramac and FG Wilson but can also service other makes – contact us to discuss.
What area do you cover for generator servicing?
Our engineers are based in Suffolk and primarily cover East Anglia, including Norfolk, Essex, Cambridgeshire and surrounding counties.
For larger maintenance contracts, we can discuss wider coverage.
Can you service a generator on site?
Yes. Most services are carried out on site. For more significant repairs, machines may need to come into our workshop in Suffolk; we can arrange collection and return.
We can also offer a replacement hire machine whilst this work is taking place.
What is the difference between a service and a load bank test?
A service checks and replaces mechanical wear items and verifies electrical systems. A load bank test verifies the generator can actually deliver its rated power output under load – a separate and equally important check. We recommend both.
Talk to our team today
We'll help you find the right power solution for your project.
- Independently owned and operated Based near Ipswich since 2000, no call centres, no account management layers
- ISO 9001, ISO 14001 and ISO 45001 certified Quality, environmental and health & safety management
- HAE member and Safehire certified Industry accreditation independently verified
- Own transport fleet HGV and 4x4 vehicles with HIAB crane capability
- 25 years of generator experience We have seen most situations and know how to handle them